Shipping policy

Made Just for You

At The Feelings Department, every item is created after you place your order. Because your product is made to order, please allow time for processing before it ships.

Processing & Delivery Times

Most orders are processed within 2–7 business days before shipping. Once your order has been fulfilled, shipping times vary depending on your location and the shipping method selected at checkout.

Please note that delivery times are estimates and may be affected by holidays, weather, carrier delays, or other circumstances outside of our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Shipping Issues

Please make sure your shipping address is correct before placing your order. The Feelings Department is not responsible for packages sent to incorrect addresses provided at checkout.

If your package arrives damaged or there is an issue with your order, please contact us within 7 days of delivery and include your order information and photos so we can help resolve the issue.

A Note From The Feelings Department

We appreciate your patience while your feelings-focused apparel makes its way to you. Good things (and good coping skills) take time. 💙